Voicemail: cheap, but most callers hang up.
Voicemail is free, but most callers hang up without leaving a message, especially when they wanted an appointment. It doesn't book, doesn't answer questions, and you have to call everyone back. It saves no revenue; at best it leaves a trace.
Call center: human, but expensive and generic.
An answering service can cost hundreds of thousands of forints a month, works office hours, and needs training. It follows a generic script and typically can't see your calendar, it takes messages you still have to process.
AI assistant: 24/7, your data, fixed price.
The AI picks up instantly at night and on weekends, works with your services and prices, and books straight into your calendar. Its fixed monthly fee is below the value of a single customer, and it never takes a holiday. When it doesn't know, it says so, and brings in a human.
Key takeaways
- With voicemail, most callers hang up without a message
- Call centers are pricey and can't see your calendar
- The AI books, answers and escalates 24/7, for a fixed fee